refund policy

Deposit Refund Policy

Should you require a refund of your deposit lodged with CVA then please email the accounts team at accounts@cva-auctions.co.uk.

Include the date, amount paid and your company details.  If the deposit was paid by bank transfer, then also include your bank account details, which we will call to verbally confirm.

Please note all refunds will be issued to the original method of payment as soon as possible.  For example, if paid by credit or debit card, the refund will be returned to that same card. Please note that we are unable to refund deposits to a different card or account.

Upon the refund of the deposit, the bidding access will be suspended until receipt of a further deposit.